Customer Service

About Shipping

When placing your order, please make sure that you use the billing address and contact information as it appears on your credit statement. In the event that your information does not match exactly what your credit card has on file, your order may be held pending verification.

All orders are processed and shipped within 1-7 business days. After an order is placed, if your order needs verification of payment, it can delay the processing of your order. This is just an estimate, and does not include weekends or holidays.

You will receive a shipping notification email that will notify you of your tracking number. Please allow 24-48 hours for the tracking to be updated. 

Freight and Delivery Time

Shipping to Japan

Mail Class

Shipping Time

Rates

MailPlus

3-7 Business Days

About ¥2,000 (Flat rate $18.00 US)

 

International *shipping time from US Store may vary depending on customs

Mail Class

Shipping Time

Rates

First Class International

7-20 Business Days

$12 and up

International Priority

4-6 Business Days

$35 and up

 

Tracking

An order number will be provided to you once the order has been placed. A tracking code will be attached to this document and include the items in the order as well as the order number. This document will be provided to you within 24 hours. If you are unable to track your order, please contact japan.cs@losangelesapparel.net  for further assistance. 

https://www.nittsu.com/Tracking/en/Tracking/Enter

Edi

If you need to change or cancel your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes. Please contact customer care at japan.cs@losangelesapparel.net 

 

Return

Los Angeles Apparel accepts returns within 7 days. Please contact customer care with any inquires at japan.cs@losangelesapparel.net